Energy
2
min read

Energy Retailer vs Energy Consultant: Understanding the Key Differences

Written by
Michael Koopman
Published on
September 12, 2024

As you already know, energy management plays a vital role in both residential and commercial settings today. With rising energy costs and a global push toward sustainability, managing energy usage efficiently has never been more important.

You've probably heard about energy retailers that supply electricity and gas to homes and businesses. But what about energy consultants? They help you manage and optimise your energy usage to save money down the line.

This article will compare energy retailers and energy consultants, shedding light on their roles, the benefits they offer, and how to choose the right one for your needs. Whether you’re looking to cut costs or be more energy-efficient, knowing the difference between these two can make all the difference.

Who are energy retailers?

An energy retailer is your go-to company for purchasing electricity and gas for your home or business. They act as the middleman, buying energy in bulk from the wholesale market and reselling it to consumers like yourself.

They offer a range of services, including selling electricity and gas directly to consumers, handling billing, and providing customer support when issues arise. You’ll often have the option to choose between different contracts or plans. For example, fixed-rate plans (where your price per unit of energy stays consistent) or variable-rate plans (where rates can fluctuate with the market).

Their role in the energy market is straightforward: they take care of sourcing energy, setting up your account, and ensuring you are billed accurately for what you use. They make it easy to get energy, but you may not have much control over how much you pay, as prices can change due to market conditions.

Who are energy consultants (or energy auditors)?

They are specialists who are dedicated to helping businesses and consumers to optimise their energy usage and cut costs. Unlike energy retailers, who focus on selling energy to you, consultants focus on how efficiently you’re using it.

The main goal of energy consultants is to guide you to reduce energy bills by improving overall energy efficiency in homes and businesses.

Energy consultants offer a variety of services ranging from conducting in-depth energy audits to assess your energy consumption to creating procurement strategies that secure the best energy deals. They also suggest practical Improvements, like installing energy-efficient systems or adjusting everyday operational practices.

What sets them apart is their independence as they are not tied to any energy supplier. Therefore, they are working solely for you, helping you to find tailored solutions that best fit your needs.

What are the key differences between energy retailers and energy consultants?

As you can see both energy retailers and energy consultants have very different roles, yet they’re often confused with one another. If you’ve ever wondered which option is better for you or your business, understanding the key differences can help you make the right choice.

Energy retailers and energy consultants both operate in the same industry, but they serve their customers in completely different ways. Let’s break down these core differences so you can decide which one makes the most sense for your energy needs.

Business Model

● Energy Retailers: Sell energy (electricity/gas) as a product to consumers.

● Energy Consultants: Provide advisory services focused on managing and optimising energy usage.

Focus and Objectives

● Energy Retailers: Focus on selling energy at a profit, aiming to sell more.

● Energy Consultants: Aim to optimise energy usage and help clients reduce overall costs.

Customer Relationship

● Energy Retailers: Transactional relationship—retailers sell energy, and customers pay bills.

● Energy Consultants: Advisory and ongoing relationship—consultants continuously analyse and offer strategies to improve energy efficiency and savings.

Cost and Savings

● Energy Retailers: Charge for the energy consumed; costs depend on usage and rates.

● Energy Consultants: Charge a fee for their services but aim to reduce overall energy costs, often saving more than the initial fees.

What are the benefits of choosing an energy retailer

Choosing an energy retailer comes with a few key benefits, especially if you’re looking for convenience and simplicity. Let’s look at these benefits one by one.

Convenience and simplicity

Energy retailers make it easy to purchase energy. They handle the sourcing and delivering the electricity or gas, so you don’t have to worry about the details. You can simply choose a plan and use the energy as needed.

Flexible energy plans

Retailers offer a variety of plans, including fixed-rate options for those who want predictable bills and variable-rate plans that fluctuate with market prices. Therefore, you can choose a plan that aligns with your financial situation and energy needs.

Contract options

There are various contract options giving you the freedom to lock in rates for the long term or keep things flexible with shorter commitments. Therefore, you can adjust your plan as your energy requirements or market conditions change.

Customer service and support

Energy retailers often provide robust customer support. Whether you need help setting up an account, resolving billing issues, or addressing supply concerns, their customer service teams are there to assist. Therefore, you can have a smooth and stress-free experience.

What are the benefits of choosing an energy consultant

Selecting an energy consultant has several distinct benefits, especially if you're looking for personalised solutions to manage your energy use more effectively.

Personalised advice and strategies

Energy consultants provide customised solutions based on your specific energy needs. They analyse your current energy usage and offer tailored strategies to reduce consumption and lower costs. Their recommendations are aligned with your unique situation.

Access to expert knowledge

Energy consultants have deep industry knowledge, keeping up with the latest trends, regulations, and energy deals. Therefore, they know where to find the best energy savings opportunities and can advise on improvements like upgrading the systems or optimising energy usage patterns.

Potential for significant long-term savings

While there’s typically a fee for their services, energy consultants often uncover opportunities for long-term savings that far outweigh the initial cost. Their advice can help you reduce unnecessary energy spending and secure better deals on energy contracts for years to come.

Improved sustainability

Consultants not only help save money but also focus on sustainable practices. As a matter of fact, they guide you on how to minimise your environmental impact through energy-efficient upgrades and practices. Therefore, you can reduce your carbon footprint while keeping your energy costs low.

Wrapping up

As you can see, picking an energy retailer or an energy consultant depends on your specific needs and priorities. If you're looking for convenience and just want an easy, straightforward way to buy energy, an energy retailer might be your best option. Retailers take care of everything, and you simply pay for what you use.

However, if your goal is to cut energy costs and optimise usage, an energy consultant could be the better choice. Consultants provide personalised strategies and expert advice, which is especially helpful if you're dealing with large energy bills or want to be more energy-efficient in the long run.

It’s important to consider factors like your energy needs, budget, and how involved you want to be in managing your energy. If you prefer a hands-off approach, sticking with a retailer might be easier. But if you're open to a more hands-on, tailored approach, consulting with an energy expert could make significant savings.

If you are looking for an energy consultant, don't hesitate to reach out to Termina. Our main goal is to maximise the savings you make while using energy. We provide total solutions to manage your energy consumption and reduce your carbon footprint in a smarter way.

Share this post

Discover How Termina Can Help.

Streamline operations, Reduce energy costs, Reduce emisisons, It's free.