Automating energy procurement and administration across two countries

Vets Central has long been dedicated to empowering veterinary practices to focus on what matters most – providing exceptional care for animals. Recognizing that administrative tasks often drain time and energy from clinical work, Vets Central partnered with Termina to extend their help with their clinics to reduce costs and admin.

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The Challenge

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Organizations managing energy accounts face several critical administrative hurdles:

• Managing complexity in site acquisitions: New site acquisitions are hard enough. Managing the energy handover is an additional burden that can be outsourced and automated.‍
• Complex Billing Management and issue resolution: Handling multiple energy suppliers, varied tariffs, contracts and invoices across two countries leads to an overwhelming amount of admin.‍
• Procurement difficulties: Like Termina, Vets Central’s promise to its partners is to reduce costs and admin. But navigating the energy market across two countries shouldn’t be part of their expertise.

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The Solution

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Vets Central’s solution was built on the same philosophy that drives Termina's success in the energy sector:

• Billing Consolidation: Moving from handling 60+ separate invoices per month across multiple markets to a single consolidated invoice on one platform has been a major efficiency gain.
• Operational Efficiency: The ability to streamline energy procurement without additional internal resources was a significant factor.
• Business Model and Simplicity: Termina’s model means we're incentivised to secure the best energy prices.

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The Results

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The partnership between Vets Central and Termina has led to remarkable outcomes:

• The group is saving over $32k on energy with Termina each year on top of the admin cost savings without any out of pocket costs.
• Two clicks to open a new account or transfer an account after an acquisition instead of spending hours on the phone.
• Consolidation of accounts and invoices in one platform streamlines payment, reconciliation, issue resolution and much more.
• The group can set their energy on autopilot to continue saving while focussing on their practices delivering the best care.

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