Termina Privacy Policy
We may disclose this personal information to third parties, including our personnel, related entities, any third parties engaged by us and acting on our behalf and as otherwise set out in our Privacy Policy.
We may store personal information overseas. Where we disclose your personal information to third parties, those third parties may also store, transfer or access personal information outside of Australia.
If you do not provide your personal information to us, it may affect our ability to do business with you.
Please see our Privacy Policy for more information about how we collect, store, use and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process.
If you have questions about our privacy practices, please contact us by email at: support@termina.io. By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this
privacy collection notice.
Frequently Asked Questions
Find answers to common questions about Termina and how it can save you money on your energy bills.
An energy broker helps businesses find the best energy deals by analysing market trends, negotiating contracts, and managing energy procurement strategies to reduce costs.
We act as the authorised representative on behalf of your business. So we can make changes to the energy accounts after you give us consent. We will never make any changes to the accounts unless we have your explicit confirmation.
All you do is send your latest bills and we do the rest. We do all the switching, zero work is required from you. Just one supplier that gives you the best price every month.
Once we link with your account, we let you know that there's a cheaper rate available for your property. We then make the switch for you so you have peace of mind that you're always on the best rate.
No! Unlike comparison sites, our software works across the whole market and Termina is not paid by retailers so you are getting the genuine best rates on the market. Instead, we make money from a portion of your savings so we're motivated to always save you more.
Termina will send you one simple invoice every month which will ensure your electricity supply and our monthly 'review and switch' service to maximise your savings and keep electricity costs as low as possible. You can choose a monthly invoice or automatic direct debit, which some retailers offer discounts for.
No, all the small business plans have no lock-in so you can stop the service or change retailer any time. We guarantee the best price so if you find a better one let us know and we'll move you straight across!
No, your energy supply will never be impacted when moving accounts.
If you reach out to our support team at support@termina.io or use the online app you can easily do both of these in a few clicks.